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UK government announces delay to Pension Dashboard initiative

The Pensions Dashboard concept was first aired in 2015 as a way to put savers’ pension information in one single, online location.

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It was originally scheduled to go live in 2019 but has been subject to repeated delays.

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The latest setback was announced by pensions minister Laura Trott who cited technical and regulatory issues.

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“More time is needed to deliver this complex build, and for the pensions industry to help facilitate the successful connection of a wide range of different IT systems to the dashboards digital architecture,” said Trott.

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The decision was met with disappointment by a number of pension providers, wealth managers and investment platforms.
“The Pension Dashboard Programme is an incredibly ambitious project,” said Lily Megson, policy director at My Pension Expert. “And I applaud the government for not rushing to push out an inadequate project; it must be done right. That said, this delay is a disappointing turn of events.”

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Nick Meredith, products director at software company Equisoft, said that it is not surprising that a project of such complexity would be subject to delays but he also expressed frustration that there is currently no hard deadline for a restart.

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Alice Guy, personal finance editor at wealth management platform interactive investor expressed similar sentiments: “This is a highly technical project, requiring new IT systems and digital architecture to allow pension providers to share pensions information safely and accurately.

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“Although the delay is disappointing, it’s important that the practicalities of the pensions dashboards project are worked through to make sure the new system is a success.“