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Fund services firms lagging in digital journey

This is the main finding from the Future Focus Report produced by tech vendor TrustQuay. 

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The research, which canvassed 120 private banks and trust, corporate and fund services providers, found that 90% expect to be much more digitised and automated within the next five years.

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However, just 33% have taken the critical first step in that process which is to consolidate their data onto a single platform. 

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The growing burden of regulatory requirements is also often seen as a driver for the adoption of digital technology and while 86% of respondents expect their interactions with regulators to become more digital, only a quarter have actually implemented a single global system for regulatory compliance. 

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There is also a dearth of firms that have a client portal in place that will enable digital interaction with clients

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The research does reveal a recognition among the respondents that adoption needs to accelerate, as cited by 82%.

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It also shows a growing interest in SaaS solutions with 70% stating that they would adopt the technology in the future while a similalr number see increased availability of SaaS as a possible catalyst for digital adoption.