Markel to accelerate underwriter insights with mea AI platform expansion to Canada

Insurer and reinsurer Markel is expanding mea Platform’s generative AI (GenAI) solution to Canada, where it will be applied across Markel Canada’s underwriting operations to automate the extraction of unstructured data from submission-related documents.

This move follows the successful deployment of the solution within Markel’s London Wholesale operations. The re/insurer initially partnered with mea, an AI-driven platform for insurers in July 2024.

By using mea’s agentic AI extraction tools and its mixture of expert architecture, the data will be transformed into structured, analysable formats, enhancing operational efficiency and underwriter productivity while enabling faster, more informed decision-making.

Maureen Tomlinson, Senior Vice President of Operations at Markel Canada, commented: “We are excited to bring mea’s GenAI capabilities to our Canadian operations. This technology will allow us to streamline our submission processes, reduce manual workloads, and provide our underwriters with timely, actionable insights. It’s a significant step forward in our commitment to operational excellence and delivering superior service to our clients and brokers.”

Martin Henley, CEO of mea Platform, added: “Expanding our partnership with Markel into the Canadian market is a testament to the success we’ve achieved together in London. We look forward to continuing to support Markel’s innovation journey by delivering transformative AI solutions that drive efficiency and value.”

The partnership’s expansion into Canada demonstrates a shared commitment to improving insurance processes and customer support through the use of cutting-edge technologies, Markel stated.

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