Liberty Specialty Markets appoints Niala Butt as Head of Casualty Claims, UK

Liberty Specialty Markets (LSM), part of Liberty Mutual Insurance Group, has appointed Niala Butt as Head of Casualty Claims, UK, effective immediately, based in London.

In her new role, she will report to Nik Mahida, Head of Third-party claims, UK & MENA, LSM. Butt will lead the casualty claims team, supporting LSM’s longterm aim to deliver greater claims value across the insurance lifecycle. She will focus on trend analysis, operational efficiency and stakeholder engagement.

Butt has over 28 years of industry experience, most recently, she served at CNA Hardy as Casualty Claims Manager for three years

She began her career as a liability and property underwriter before transitioning into senior roles encompassing medical malpractice, claims operations, and international risks.

On another note, Butt is also highly engaged in industry initiatives, serving on the LMA General Liability Committee, leading the Ethnic Women in Insurance Network, and contributing to several CII committees focused on diversity and innovation.

Butt’s appointment marks a strategic move for LSM as it aligns its London claims department with the wider business.

The appointment also follows Carly Marston’s promotion as Head of FINPRO claims in February, making this the second senior female role filled in the LSM claims team in recent months.

Scott Kellers, Head of UK & MENA, LSM, commented on the appointment, “Niala brings an extraordinary depth of experience to this new role, and her leadership will be instrumental as we evolve our claims offering.

“Her industry knowledge and market profile will be a major asset to Liberty and our clients. We are proud to have a diverse claims leadership team, reflecting the diversity of our clients and their specific needs.”

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