ACORD Solutions Group launches ADEPT Dubai Regional Hub

ACORD Solutions Group (ASG), a provider of digital solutions for the global insurance industry, has launched the ADEPT Dubai Regional Hub.

The new hub was announced at the event “Discover the Future of (Re)Insurance in the UAE,” hosted by ASG and the Dubai International Financial Centre Insurance Association (DIFCIA).

ADEPT (ACORD Data Exchange Platform and Translator) enables real-time digital exchange of placing, accounting, and claims data across the global re/insurance ecosystem—regardless of an organisation’s digital maturity.

It allows stakeholders to exchange standardised messages across the full insurance value chain, significantly reducing time, cost, and manual effort.

Phil Story, Chairman of the DIFCIA, said, “The launch of the ADEPT Dubai Regional Hub represents a transformative step forward for the (re)insurance sector in the UAE.

“By enabling real-time, standardised data exchange across the value chain, ADEPT helps build the efficient, digital-first marketplace our members are striving for. We’re proud to support ACORD Solutions Group in this milestone moment, which aligns perfectly with DIFCIA’s mission to future-proof our industry through innovation and collaboration.”

Chris Newman, President International, ACORD Solutions Group, added, “ADEPT’s intuitive interface and API-ready framework enable seamless onboarding.

“Our GRLC Standards community has reported 70% reduction in unallocated cash, 80% improvement in data quality, and 60% reduction in manual effort to process claim transactions. We want the entire global industry to realise these efficiency gains.”

As part of the launch, ASG will offer one million free digital messaging transactions to each new Dubai-based client.

“Dubai has established itself as a pivotal centre for international (re)insurance,” Newman continued. “To drive the market’s digital transformation, we’re offering one million free transactions to new users of ADEPT. Building on our momentum in Europe, North America and Bermuda, the Dubai hub marks another dynamic milestone in opening up the benefits of digital data exchange across the global industry.”

Dave Matcham, Council Chair, commented, “The member organizations of the ACORD Global Advisory Council share a vision of spreading the benefits of standardised data exchange across global insurance hubs – both established and emerging.

“The ADEPT Dubai Regional Hub is a perfect example of collaboration and dedication to this goal. When data flows seamlessly across barriers – of geography, scale, and technology – data moves faster, data quality improves, less time is wasted on tedious manual effort, and most importantly, the customer experience is enhanced.”

This month, ASG also launched the ADEPT North America Regional Hub.

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