Markel names Scott Jordan as Casualty Claims Manager in Australia

Markel, the insurance arm of global re/insurer Markel Group Inc., has appointed Scott Jordan as Claims Manager, Casualty – Australia, based in Sydney reporting to Lisa Mitchell, Head of Claims for Australia.

In his new role, Jordan will focus on providing customer service while aiming to achieve the best claims outcomes for Markel’s clients and stakeholders.

Most recently, Jordan was the Team Leader of Casualty Claims at Chubb, where he spent over 12 years. He has more than two decades of experience in the insurance claims industry in the UK and Australia, where he has managed claims across all lines of business at companies including RBS Insurance, Marsh McLennan, and NFU Mutual.

Mitchell commented, “We’re delighted that Scott has chosen to join us at Markel. We feel fortunate that our vision and approach has attracted an extremely capable and proactive claims professional to be our inaugural Casualty Claims Manager in Australia. Scott’s addition to our team reflects our commitment to serve our customers with local expertise and empowerment.”

Ahmed Farag, Head of Casualty, Australia at Markel, added, “We’re absolutely thrilled to have Scott join Markel. With his specialisation in complex casualty claims and international experience, we’re confident that Scott will be an important asset to the team.

“Scott also is a firm believer in putting our customers and brokers first, which is a true reflection of the Markel core values in action.”

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