Cytora launches latest version of its digital risk processing platform

Cytora, a provider of AI-powered solutions for insurers, has released Cytora Platform 3.0, the latest version of its digital risk processing platform, which enhances capabilities by harnessing agentic AI.

As per Cytora, Version 3.0 digitises any transaction, regardless of size and complexity, with zero training required, enabling insurers to digitise their entire intake, including complex risk submission documents.

Agentic AI reportedly orchestrates teams of digitisation agents that think, work, and explain like humans to complete tasks.

“Intuitive human review features allow admin users to accelerate the review of thousands of nested fields, including lists of properties, claims, and other repeating items. Fast-track features help reviewers focus only on the fields that require validation,” Cytora added.

The firm explained that version 3.0 offers greater explainability, as digitisation agents justify their execution like fully integrated team members, providing transparent, reliable results and increasing capacity.

Extraction tasks are executed by seven agents in parallel, each providing independent reasoning paths, resulting in transparent confidence scoring at the field level. Risk professionals can trust digitisation results, enabling greater automation across underwriting and claims workflows. Chain-of-thought reasoning will also be available in the human review console to assist admin users with validation and exception management.

Cytora Platform 3.0 also provides advancement in self-service capabilities, making it faster and easier to configure new workflows and lines of business, giving users the power to control and tailor the platform to their needs. A visual editor with a natural language interface adds an intuitive user experience, allowing ease with fewer resources, and improving the operational ratio for insurance companies.

Cytora recently announced partnerships with Chubb, Arch and Everest, and built the platform to enable commercial brokers, insurers and reinsurers to process higher risk volumes at lower marginal costs with improved control over risk selection. Transaction volume processed by the Cytora platform grew by a factor of seven in 2024.

Juan de Castro, COO at Cytora, commented, “Cytora Platform 3.0 marks a major step forward in digital risk processing for commercial insurers. With agentic risk digitization, we have substantially increased the capability of our platform to digitize the highest complexity transactions and at the same time, enhance explainability, transparency and user experience.”

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