Arch Insurance teams with Cytora to further digitise it’s risk intake
- July 11, 2025
- Posted by: Jack Willard
- Category: Insurance
Arch Insurance North America has partnered with Cytora, the digital risk processing platform, in a move that is set to further digitise the company’s risk intake and streamline underwriting workflows.
From what we understand, Arch Insurance has been investing in digital transformation, with the purpose of making the risk intake process more efficient so that a higher volume of risks are onboarded and decisioned.
By streamlining its risk intake, this will allow Arch to provide a faster service for brokers and clients, as well as enable underwriters to spend more of their time on risk decisioning, and achieve more end-to-end visibility for strategic portfolio management.
Arch reportedly selected Cytora as a partner because of the company’s fully configurable platform, which allows for Arch to integrate requirements and optimise insurance workflows through the use of artificial intelligence (AI) and automation.
Furthermore, Arch Insurance International has also reportedly been using Cytora’s risk processing platform to digitise risks across the UK.
“The global insurance industry is undergoing a period of rapid digital transformation fueled by progressive companies like Arch. Our work in the UK with Arch Insurance International showcases the substantial value that can be created by optimizing insurance workflows. Now, thanks to the scalability of the Cytora platform, we will be able to quickly bring these enhanced processes to Arch Insurance in North America,” commented Juan de Castro, COO at Cytora.
“This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients,” said Caolan Kovach-Orr, AVP of Intelligent Data Automation for Arch.
Cytora recently partnered with Gamma Risk, a global provider of location intelligence systems and services, to help insurers map out commercial property risk assessment.
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