CLARA hires Spaulding as CIO, Toll as VP of Sales for Self-Insured

CLARA Analytics, a provider of artificial intelligence (AI) technology for insurance claims optimization, has announced the appointment of Robin Spaulding as Chief Insurance Officer, and Greg Toll as Vice President of Sales for Self-Insured.

In her new role, Spaulding will advise clients on operational best practices to fully leverage AI opportunities as they transform their claims operations.

A seasoned insurance executive with deep domain expertise in property and casualty insurance Spaulding has done what she describes as “almost every claims job from claim rep trainee to VP,” which according to CLARA, makes her the ideal choice for the CIO position.

Spaulding joins CLARA from Capgemini, where she most recently served as the Global Head of Claims for its insurance practice in the financial services division.

Prior to that, she was a Managing Consultant at IBM working on global claims transformation projects and before that she served as Vice President at Texas Mutual Insurance.

The executive has worked at multiple carriers and TPAs along with a managed care organisation before becoming Divisional Vice President of Claims at Great American Insurance Company.

CLARA is also welcoming Toll to the company, who will play a lead role in executing the firm’s aggressive growth strategy in the rapidly expanding self-insured segment.

Toll is an experienced VP of Sales with a demonstrated history of success in the insurance industry, dramatically growing revenue for his organisations.

Prior to joining CLARA he served as Senior Vice President at Marsh, following his tenure with Broadspire and York Risk, where he held senior leadership positions. He also was Vice President of Carrier Relations at CorVel Corporation.

Toll began his career at Liberty Mutual Insurance having joined the company as a claims adjuster before becoming a claims manager at United Heartland.

Heather H. Wilson, CLARA CEO, stated: “The insurance industry is a complex ecosystem that requires expertise and real-world experience to understand the tightrope claims professionals walk to improve their claim outcomes while providing a leading customer experience.

“Robin and Greg have walked in their shoes as former adjusters, claim supervisors at carriers, brokers, and third-party administrators. They know this industry inside and out and have embraced our mission. They will be excellent champions for CLARA as we continue to create and bring to market products that move the needle for the industry.”

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