Sun Life Malaysia to streamline underwriting process with Munich Re SaaS-based underwriting platform

Sun Life Malaysia has adopted Munich Re Automation Solutions’ software-as-a-service (SaaS) underwriting solution to streamline the underwriting process and enhance its customer experience.

This partnership will provide Sun Life Malaysia with a cutting-edge SaaS-based automated underwriting platform and analytics digital service. This will help them streamline their processes, reduce costs, and launch new products more efficiently.

Seng Thiam Toh, Vice President, Customer Success at Munich Re Automation Solutions Asia Pacific, Middle East and Africa, commented: “We are very pleased to be partnering with Sun Life Malaysia to implement our SaaS-solution ALLFINANZ SPARK.

“It will provide Sun Life Malaysia’s customers with a faster turnaround time, and a more personalised risk assessment and experience, allowing underwriters to focus their efforts on complicated cases.”

He added: “We look forward to working with Sun Life Malaysia and supporting it in its ongoing digitalisation efforts, including enabling AI and predictive underwriting to take their customer experience to the next level.”

ALLFINANZ SPARK, is a cloud-based new business, digital underwriting and analytics solution. This platform was designed to help insurers significantly increase sales while delivering exceptional customer experiences.

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