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IFGS 2025: What’s next for challenger banks?

As challenger banks continue to mature, gain market share, and power increasingly larger portions of the SME community, the lines between traditional and new players have become blurred. The question ‘How will the challengers continue to challenge?’ was answered by industry experts today at IFGS 2025.

7 ways banks can leverage the cloud to achieve customer centricity

Evidence suggests that centring operations around customers rather than focusing on products improves user experience and generates revenue. The cloud can help incumbent banks digitise operations that are structured around siloed, on-premises systems, data and processes, and enable them to become customer-centric.