Global Atlantic appoints Emily LeMay and Jason Bickler as Co-Heads of Individual Markets

Global Atlantic Financial Group, an insurance provider specialising in retirement and life insurance for both individuals and institutions, has announced the immediate appointment of Emily LeMay as Chief Operations Officer and Jason Bickler as Chief Distribution Officer as Co-Heads of Individual Markets, reporting to Rob Arena, Co-President of Global Atlantic.

Since its establishment after acquiring Forethought Life Insurance Company in 2014, Global Atlantic’s Individual Markets business has seen substantial growth.

Over the past decade, it has emerged as a market leader in delivering annuity and preneed solutions, assisting clients and policyholders with retirement and end-of-life planning.

Rob Arena, Co-President of Global Atlantic, commented: “The appointments of Emily and Jason as Co-Heads of Individual Markets bring extensive experience and a complementary combination of distribution and operations expertise that will drive our business forward.

This new dual leadership model will enable us to build on our leading position in partnership with KKR, and enhance and deepen our capabilities to serve clients and policyholders.”

LeMay, with over 20 years in the industry and more than seven years at Global Atlantic, steps into her expanded role as Co-Head of Individual Markets. As Chief Operations Officer, she led a major, multi-year investment to overhaul the operating model for the Individual Markets business.

This initiative has significantly enhanced client and policyholder service while boosting scale and efficiency. LeMay began her career at MetLife, where she advanced through various leadership positions, including Operations and Customer Experience Strategy for the US and Latin America. She also serves as Vice-Chair of the Insured Retirement Institute’s (IRI) Digital First Initiative.

Bickler brings over 35 years of sales and distribution experience, including a decade at Global Atlantic, to his new role. As Chief Distribution Officer, he developed the company’s multi-product, solutions-based distribution model and has been a proponent of using technology and data to improve client focus and drive sales growth.

Bickler started his career as an actuary at Allstate, eventually taking on leadership roles in product design, relationship management, direct sales, and sales leadership.

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