HDFC ERGO onboards Xceedance to implement Duck Creek’s SaaS solutions across India

Xceedance, an insurance-focused consulting, technology and data provider, has become the strategic partner of HDFC ERGO General Insurance, a private-sector general insurance company based in India, to implement Duck Creek’s full suite of SaaS core insurance delivery solutions across India.

The project involves implementing Duck Creek’s comprehensive suite of cloud-native core insurance delivery applications, including policy, claims, billing, data insights, and other solutions, along with developing a front-end interface on a no-code platform.

Amit Tiwari, President – EMEA & APAC at Xceedance, commented: “We are thrilled to be selected as a strategic partner for HDFC ERGO in this transformative journey. Our extensive insurance industry knowledge and proven experience with large-scale Duck Creek implementations across the globe have played a pivotal role in this selection.

“HDFC ERGO recognizes the importance of partnering with a team that brings technological expertise and a deep understanding of the insurance domain. We are committed to delivering exceptional value to make HDFC ERGO successful.”

This initiative, described as a milestone in the Indian insurance sector, looks to modernise and consolidate HDFC ERGO’s market presence as it marks a significant advancement in the Indian insurance sector, introducing state-of-the-art technology and expertise.

By leveraging its extensive global experience in operational support, technology, and data services, Xceedance aims to use Duck Creek’s out-of-the-box configurations and content to facilitate faster product rollout, empower intermediaries, and create a scalable platform that integrates seamlessly with external systems.

Sudeep Chatterjee, Commercial Director India of Duck Creek Technologies, said: “At Duck Creek, our insurer customers are our north star, and we’re only as successful as they are. As such, our partners are an important part of guaranteeing the delivery of successful outcomes.

“Throughout our experience with Xceedance, having already partnered with them on a variety of global insurtech projects, they have continually displayed a great deal of commitment to delivering outstanding results for our customers, and we look forward to partnering with them again to assist HDFC ERGO to deliver more value to their customers in an ever-evolving world.”

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