First Direct and Nationwide top the UK’s first retail banking customer experience (CX) index, created by data analysis and consulting firm Kantar

The EU’s AI Act has been pushed through to the trilogue stage after nearly two years of drafting. The draft includes requirements for generative AI tools, like ChatGPT, to disclose the copyrighted material used in developing their programmes.

US and European officials have begun an “informal dialogue” on consumer financial protection issues, focusing on the rise of Big Tech in payments; the use of AI in lending; and the emergence of buy now, pay later.

The Bank of Israel has been experimenting with technology that would allow some CBDC payments to be made anonymously.

A new blockchain-based reporting platform set to launch later this year has vowed to cut 80-90% of asset managers’ regulatory reporting costs once it goes live later this year.

Baiju Bhatt, the co-founder and chief creative officer of online stock trading firm Robinhood, has resigned from the company to “pursue other entrepreneurial interests”.

Australian neobank Up Bank, has launched savings service Maybuy. Maybuy is designed as an alternative to Buy Now Pay Later (BNPL) products which have become increasingly popular in recent years.

Entrust, a provider of security services for payment cards, passwords and access controls, has confirmed that it has entered exclusive negotiations to acquire ID verification outfit Onfido.

Are Instant Payments and Open Banking a match made in heaven? The resounding answer was yes at an EBAday 2019 session on the current status of real-time payments and open banking initiatives in Europe.

Alternative investment platform iCapital has raised over $820 million at a valuation of more than $7.5 billion.

‘Smishing’ accounts for 94% of all fraud cases from January to October this year.

Finextra has today announced a partnership with financial services software provider, Finastra, for its annual event, Hack to the Future.

Banco Santander, BBVA and CaixaBank have set up a company that will see the Spanish lenders share data that will help tackle financial crime.

The Depository Trust & Clearing Corporation (DTCC) has launched an API marketplace it hopes will foster innovation and collaboration across developer and business communities.

Integral, a Berlin-based startup providing accounting, taxation & payroll services for SMEs, has secured a €6.3m funding round led by General Catalyst, Cherry Ventures with participation from Puzzle Ventures and entrepreneurs across Europe.