Telehealth company creates health care safety surveillance product

Virtual care company Teladoc Health on Tuesday announced the launch of a product meant to help hospitals and health systems address workplace violence by tracking facial expressions that indicate volatile behaviors.

Teladoc Health’s Clarity monitoring product uses “artificial intelligence-enabled software, hardware and services that allow care teams to monitor care settings and quickly direct the right resources,” the company said in a release.

Clarity “uses video and audio clues to analyze facial expressions, sense threatening gestures, and detect aggressive language,” New York-based Teladoc said the release. “As an incident is escalating, the solution will provide intelligent, timely notifications to the appropriate care teams and staff to enable early intervention. It will actively identify specific safety risks, such as a person aggressively stepping into a nurse’s space or tampering with medical equipment.”