USAA CEO Wayne Peacock to retire in early 2025

USAA, a provider of insurance, banking, and investment and retirement solutions for US military veterans, has announced that its President and CEO, Wayne Peacock, will retire in the first half of 2025.

Jim Zortman, USAA Board Chairman and retired Navy Vice Admiral, expressed gratitude for Peacock’s leadership, saying, “Wayne has always answered the call to serve and the Board is thankful for his leadership.”

He added, “He is thoughtful and strategic and has never wavered in doing what’s right for the association. Because of his leadership, USAA is moving in lockstep with the changing needs of the military community and is continuing to set the bar for member service.

“The Board is evaluating its list of internal and external candidates, and Wayne will stay onboard to ensure a smooth transition.”

Peacock joined USAA in 1988 and has held various senior roles, leading teams in strategy, marketing, member services, technology, shared services, and corporate real estate.

Before becoming CEO, he served as President of the Property and Casualty Insurance Group, overseeing the fifth-largest auto and fourth-largest home insurer.

Reflecting on his career, Peacock said, “Serving our members has been my greatest honour. Each day, I am inspired by our teammates, who deliver on the mission and go above and beyond when our members need us most.

“I’m grateful for the trust millions of military families place in us to help them achieve financial security.”

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